Frequent questions

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ANULACIONES:APPLICATIONS

The client will not be able to claim the refund of the amount of a GIFT CARD. The money will only be refunded in case of cancellation of the activity by the organizer of the same.

In the case of justifying the impossibility of carrying out the excursion with 72 hours of In advance, the amount made as a reservation will be deposited with the company as a reservation for another agreed date.

If it is communicated within a period of less than 72 hours or the day of the activity is not presented at the time indicated by the company, the amount made for your reservation

In any of the above situations, in the event that the cancellation is only on the part of some of its members, the previous norms will be applied in the same percentage.

The excursions are configured with a very strict planning by which we offer a PREMIUM service and it is very important to comply with the pre-established schedules.
The service is structured with the following order:

  • Presentation time
  • Theoretical course driving quad and safety.
  • Material assignment and contract signature.
  • Departure excursion

It should be noted that all activities will begin and end at the scheduled time, the The company is not responsible for the punctuality of Messrs. Clients. Everyone who doesn't can perform an activity for lack of punctuality will have lost the right to perform the activity.

It is also noted that the time to consider is the HOUR OF PRESENTATION indicated by the organization and not another.

The company will provide in advance our location where you can see the distance and the time to reach our meeting point. It is the responsibility of Messrs. Clients to make a good forecast and planning of the trip to the place where activities are carried out, taking into account the various situations that can be found during the journey, make mistakes on the way, traffic, accidents, breakdowns, retentions ...

CLIMATOLOGY:

In case the excursion cannot be made due to weather problems (decision to be taken by the organizing company) the client will have the right to specify another date for the activity or request the return of the reservation. In no case will a deferral be accepted because the conditions are not suitable at the participant's address. Any participant who does not show up at the place of the activity arguing the bad weather will lose the right to do it.

DECLARATION OF DISCLAIMER TO THE CLAIM OF LIABILITY

Declaración:

Voluntarily agree to drive or be a passenger in a motor vehicle expressing my full capacity to grant this consent.

  1. Risk assumption:

    I declare that from the first moment I circle the track with my own risk and responsibility by renouncing myself and any other legal representative to the exercise of any claim for damages and losses or any criminal or civil action of contractual responsibility that may take place now or once finalized the activity against Ipso Aventuras SL or to the people who provide their services in the celebration of the activity.

  2. Compensation:

    The driver or companion whose data appears at the bottom of this document assumes all responsibility for personal damages that may be suffered during the course of the excursion, thus excluding the Organization from this risk.

  3. Ipso Aventuras reserves the right to end the activity in case of not respecting the instructions of the guide / instructor for any negligent driving or other cause that justifies it, as well as any conduct that endangers the integrity of the other participants will be considered as negligent.

    EVERY PARTICIPANT IS EXCLUDED WITH IDEA TO MAKE A DRIVING THAT CAN BE INTERPRET AS SPORTS OR COMPETITIVE OR MAKE BAD USE OF THE MATERIAL PROVIDED. THE INSTRUCTOR PILOT RESERVES THE RIGHT TO SUSPEND THE ACTIVITY IF THERE ARE JUSTIFICATIONS SUFFICIENTS WITHOUT RIGHT TO THE PARTICIPANT TO ANY CONTRACT. If for reasons beyond the control of the company the client does not end the activity, the company will not refund of the same

  4. Knowledge and acceptance:

    I have read this agreement carefully and fully understand its contents. I authorize the charge that may result in the misuse of the rented material or any damage it may cause.

CONSULTATIONS AND / OR RESERVATIONS

We have two ways for any Consultation and / or Reservation:

Telephone: You can call us and we will answer you for any question or doubt that they may have, in the case of teaching a DRIVING COURSE and not we can answer your call you can leave us a message on the answering machine and We will contact you as soon as possible again.

Web Contact Section: (RECOMMENDED) You can send us through our Form any inquiry or request for reservation and we will answer them in as soon as possible. In case of reservation request we will send them by written the availability as well as the steps to follow to close the reservation.

They have two ways to make the reservation: Bank transfer or by credit or debit card from our website. (These data will be provided on the moment to request reservation).

To make the reservation an entry will be requested to be able to block the Quads they need to hire. On the day of the activity, the rest will be paid when they are in our Park.

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